I’m trying to automate user deletion and handle all the conflicts like escalation_policy, incident, schedule, etc. To handle the escalation_policy conflict i’m trying to update the escalation by removing the user_reference from targets. But it doesn’t seem to work even though the request returns a 200.
Any help here would be much appreciated!!
I noticed you also created a support ticket with more specific information, which I replied to, but just to address this as well, you would need to ensure your API request follows the syntax found in the API reference documentation for this endpoint. If you’d like to go through it in more detail, feel free to post the request you’re making here!